Privacy Policy

1. Introduction

Keepstewar ("we", "us", "our") is committed to protecting the privacy and security of personal information collected through our website and related services. This Policy sets out the types of information we collect, how we use it, who we may share it with, and the choices available to you regarding your information.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the website.

2. Information We Collect

We may collect and process the following categories of information:

• Information you provide directly: such as your name, email address, phone number, company details, or any other information submitted through contact forms, access requests, or account registration.
• Technical and usage information: including IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and timestamps, collected automatically when you interact with our website.
• Cookies and similar technologies: small data files stored on your device that help us understand usage patterns and improve functionality. See Section 7 for further detail.
• Correspondence: records of communications between you and Keepstewar, including support enquiries and feedback.

3. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

• Operating, maintaining, and improving our website and services;
• Responding to enquiries, requests for access, and support communications;
• Personalising content and communications based on your interactions with us;
• Monitoring usage trends to inform product and service development;
• Detecting, investigating, and preventing fraudulent, unauthorised, or illegal activity;
• Complying with applicable legal, regulatory, and contractual obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your rights.

5. Sharing and Disclosure of Information

We do not sell personal information. We may share information with:

• Service providers: third parties who perform functions on our behalf, such as hosting, analytics, and communications infrastructure, subject to confidentiality obligations;
• Professional advisers: including legal, financial, and compliance consultants where necessary;
• Regulatory and legal authorities: where disclosure is required to comply with applicable law, regulation, legal process, or governmental request;
• Business transfers: in connection with a merger, acquisition, restructuring, or sale of assets, subject to appropriate safeguards.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of our relationship with you, applicable legal and regulatory requirements, and legitimate business needs such as record-keeping and dispute resolution.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to distinguish you from other users, remember preferences, and analyse how the site is used. You can configure your browser to refuse some or all cookies, or to alert you when a website sets or accesses cookies. Disabling cookies may affect the functionality of certain features of the website.

8. Data Security

We implement technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures may include encryption of data in transit, access controls, and regular review of our security practices. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Information we collect may be transferred to, stored, and processed in countries other than the one in which it was originally collected. Where such transfers occur, we seek to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights in relation to your personal information, which may include the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to certain exceptions;
• Object to or restrict certain types of processing;
• Request a copy of your information in a portable format;
• Withdraw consent where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to a request.

11. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us through the channels listed on our website.

This document is a general template provided for informational purposes and does not constitute legal advice. Keepstewar recommends obtaining independent legal review to ensure this Policy accurately reflects actual data practices and complies with all applicable laws and regulations in the relevant jurisdiction(s).